Stakeholder Relations - Strategy
1. Customer Relations Approach
- Needs identification: Assess product demands of existing clients & patient
- Demand Planning : Compare our current portfolio and align with customer needs and demands
- Direct Marketing : Drive marketing of products that is in response to customer needs and expectations
- Feedback and Review: Assess client response, product reviews as well as overall customer satisfaction
Supplier Relations Approach
- Needs Identification: Identify product needs based on demand planning process
- Product Identification: Contact suppliers with the required products to respond to needs
- Order Requests: Place order requests based on the identified products through agreed procurement channels
- Logistics & Transportation: Shipping of the products from producer location through our partner shippers
- Temporary Storage & Warehousing: Temporary storage of all our products upon arrival to Kenya through partner warehouses
- Distribution Logistics: Transportation of the products to designated locations
- Ongoing Expansion: Continuously explore new markets to ensure products meet customer needs.
Ongoing Expansion
Corporate Structure
Our corporate structure consists of various departments that contributes to our goals, and ensuring we meet the needs of all our customers.This is illustrated as below
